The steps below will guide you in resetting your FreshDesk password.


Step Action 

1

Type https://gsd.unaids.org/support/login into your web browser address bar.

2

Select Forgot your password ?                

3Enter your UNAIDS email address and click the Reset my password button    
4You will receive an email from gsd@unaids.org with an URL link "Click here to reset the password".
5

Enter the following:

  • your new password

  • your new password again to ensure a match.



gsd@unaids.org 

ext. 14800 or +41 22 791 4800