The steps below will guide you in enabling the UNAIDS Global Service Desk to establish remote session to your computer.

 

Step

Action

1

Click on the Windows Start button.

2

Type teamviewer into the Search programs and files box.

3

Double-click on the TeamViewer 13 icon in the search results list. 

4

Provide the 9-digit number under Your ID and Password to the GSD agent to start the remote session. 



Read more: Using Teamviewer

 

gsd@unaids.org 

ext. 14800 or +41 22 791 4800