You can reset your ERP password directly from a link on the Home page of the UNAIDS Intranet, as follows.

 Step Action


 Launch the UNAIDS Intranet.


Click on the ERP Password Reset link in the ERP QUICK LINKS box in the top right corner of the Intranet Home page.


Enter the verification code as indicated.


 Click on the Verify button.


 Enter your ERP username.


Click on Search. 

A security code will be sent to you via e-mail.


Click the link in the e-mail.

  If clicking the link does not work, copy and paste the security code, then click the Check Code button.


Type your new password and retype in the Confirm Password box


Click on the Change Password button.

  This process may take several minutes. Do not interrupt the process, please wait until you receive the Your password has been changed successfully message.

 11 Log in to the ERP to test your new password. 


Read more: Resetting your ERP password 

ext. 14800 or +41 22 791 4800